Iberostar Waves Paraiso Beach Hotel Puerto Morelos, Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera Chetumal - Puerto Juarez Km 309, Puerto Morelos, Mexico

Iberostar Waves Paraiso Beach is a prestigious 5-star hotel offering an all-inclusive experience with extensive amenities, including four outdoor pools and a PADI dive center. The hotel features family-friendly accommodations and an expansive coastline, providing direct access to beautiful beaches.

Rooms & Amenities

The hotel offers a variety of modern rooms equipped with air conditioning, minibars, and private balconies that allow guests to enjoy views of the garden or beach. Suites are also available with the best ocean views in the entire hotel, featuring whirlpool baths on private terraces.

Dining Options

Dining options include La Plaza Buffet, serving a variety of international dishes and classic Mexican specialties, and the a la carte restaurant El Puerto, ideal for grilled meat lovers. Guest can also enjoy daily snacks at various bars, including the pool bar and a beach bar.

Leisure & Entertainment

Leisure activities include a robust program of entertainment led by the Star Friends team, nightly professional shows suitable for all ages, and access to a fitness center with the latest exercise equipment. Guests can partake in various water sports, such as snorkeling and windsurfing, with some activities offered for free for the first hour.

Services & Local Area

Iberostar Waves Paraiso Beach provides services including a children's program called Star Camp, which engages kids with educational and fun activities. The hotel is 15.5 miles from Aeropuerto de Playa del Carmen and offers seamless access to local attractions such as Xcaret Park and Tulum.

“Nestled in a stunning tropical setting, the hotel offers quick access to both the beautiful beach and nearby vibrant attractions.”view full review

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“An expansive resort with endless activities and entertainment!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Iberostar Waves Paraiso Beach guests are invited to a full breakfast served for free.

There are no cribs provided in a room.

Pets are not allowed.

Number of rooms:132

Former name

iberostar paraiso beach

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

2 persons

435 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

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Premium Room

Max:

2 persons

435 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Balcony

room details

Check Prices

Premium King Room Pure

Max:

2 persons

435 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Puerto Morelos 8.3 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 14.5 mi

Cancun (CUN) 24.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Food Variety

I had an amazing culinary experience at the buffet where there was always a plethora of choices. The breakfast, lunch, and dinner options were plentiful, and I especially loved the fresh fish dishes and the variety of fruits and vegetables available. Every meal felt like a new adventure, and I never left the table disappointed!

Henry2024. USA, 2024-03-15Read full review on

Luxurious Spa Treatments

The spa at Iberostar Paraiso Beach was a true haven of relaxation. I indulged in a wonderful massage that left me feeling rejuvenated. The ambiance was calm and serene, perfect for unwinding after a long day at the beach. The staff was incredibly professional, and the whole experience was superb!

William2024. Canada, 2024-04-27Read full review on

Great Family Activities

Our kids had a blast with the activities organized for them at the hotel! With various games and entertainment options available, they were always engaged and smiling. It made our vacation special to see them having so much fun while we relaxed by the pool.

Marjorie2024. UK, 2024-06-10Read full review on

Comfortable Room Experience

Our room was spacious and well-maintained, with excellent cleanliness each day. We had a lovely view from the balcony which made our mornings special. It had all the necessary amenities and was a great place to unwind after a day exploring the resort.

Greg2024. Australia, 2024-07-22Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Key card access

Sports & Fitness

Fitness center
Diving
Tennis court
Golf course
Pool tables
Table tennis

Services

Housekeeping

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Night club
Entertainment
Garden area
Spa & wellness center
Sauna
Jacuzzi
Facial
Treatment room
Beauty treatment
Full body massage

Room features

Air conditioning
Mini-bar
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal - Puerto Juarez Km 309, Puerto Morelos, Mexico

Map view

Carretera Chetumal - Puerto Juarez Km 309, Puerto Morelos, Mexico

City landmarks

Golf Course

Golf Club

2000 ft

Paradise Beach

2300 ft

Amusement Park

Mayan Water Complex

4500 ft

Harbor

Punta Maroma

1.6 mi

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

1.7 mi

Beach

Playa del Secreto

1.8 mi

Maroma Beach

1.6 mi

El Palenque Theater

2.0 mi

Chapel

2.0 mi

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

2.7 mi

Golf Course

El Manglar Golf Course

2.2 mi

Cirque du Soleil

2.7 mi

Beach

Playa Maroma

2.7 mi

Teatro Vidanta

3.0 mi

Nearby

Playa Paraiso Golf Course

100 ft

Wedding chappel

1100 ft

Galaxy

2000 ft

Restaurants

La Plaza Buffet

4800 ft

Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

8.2

Location

8.8

Service

9.4

Dining

7.8

Grace

United Kingdom, December 2024

8.6/10

I had an incredible two-week vacation at this resort! The staff was warm and attentive, the food was delicious with a vast array of options, and there were plenty of activities to keep us entertained. However, finding a spot near the pool or beach was a bit tricky with all the reserved chairs, and it would be great if they offered day passes to the sister property for pool access. Overall, it was a restful getaway.

Rooms

8.0

The rooms were spacious and comfortable, although a bit dated. Still, they were well-maintained.

Service

10.0

The service was exceptional; the staff had a genuine smile and were quick to assist with any request.

Location

7.0

The resort is somewhat isolated, which is perfect for a peaceful retreat but not ideal if you want to explore the surrounding areas.

Dining

9.0

Dining was a highlight with a huge buffet and multiple a la carte restaurants. I'd recommend getting your reservations in early as they fill up fast!

Facilities

9.0

The facilities were fantastic, especially the pools and the beach area. Everything was clean and inviting.

Ella

United Kingdom, November 2024

8.6/10

I just returned from an amazing two-week stay at Iberostar Paraiso Beach Resort. The beautiful grounds and diverse dining options were fantastic, and the attentive staff made our stay memorable. However, the air conditioning was noisy and at times disruptive, and the ocean's rocky entrance made swimming a bit tricky.

Rooms

7.0

The rooms were comfortable, albeit a bit dated. We enjoyed the comfortable bed, which was perfectly made every day.

Service

10.0

Service at the resort was exceptional, with many employees going out of their way to ensure we felt welcome and taken care of.

Location

9.0

The resort is set in a stunning tropical setting, and while it's a little isolated, the natural beauty and well-maintained grounds were worth it.

Dining

9.0

The food at the buffets and a la carte restaurants was delicious, with plenty of variety and options available for different dietary needs.

Facilities

8.0

Facilities were well-maintained, with a beautiful pool area and a luxurious spa for a great relaxation experience.

Aiden

United Kingdom, November 2024

9.2/10

This resort is truly a gem, with a beautiful beach, immaculate grounds, and a wide range of dining options. The staff goes above and beyond to ensure you have a fantastic experience, making the stay feel special. While I did encounter slight wait times during dinner rushes, the overall value for money and the delightful atmosphere made it a memorable trip.

Rooms

9.0

Our rooms were sparkling clean and very comfortable, with a mini fridge stocked daily. The air conditioning worked wonderfully, making for a pleasant stay.

Service

10.0

The service at the resort was exceptional. All staff members were warm, friendly, and eager to assist, making our holiday feel even more special. A special shoutout to Joe, who was particularly attentive and helpful.

Location

10.0

The location is fantastic, right on the beachfront with stunning views and easy access to the pool area. The lush, tropical grounds offered plenty of beautiful spots for photos.

Dining

8.0

Dining options were plentiful with a great variety of delicious food. While there was a limit on a la carte reservations, we found ways to enjoy additional dining experiences without trouble. The buffet selections were impressive, especially the breakfast.

Facilities

9.0

The facilities, especially the pool, were well-kept and inviting. It provided enough space for both relaxation and fun activities, catering to both families and couples.

Camila

United Kingdom, October 2024

8.8/10

This resort is truly a gem! From the moment I stepped in, the service made me feel special. The rooms are bright and well-kept, and I had no issues with cleanliness or comfort. The dining experience was enjoyable but had room for improvement, particularly with the buffet variety. I love the vibrant atmosphere by the pool and the beach, but I did encounter some noise from evening entertainment that could be disruptive for early sleepers.

Rooms

9.0

The rooms were bright, immaculate, and comfortable with all necessary amenities. I always had hot water for showers and received plenty of clean towels.

Service

10.0

The service was outstanding! From check-in to dining, I felt well taken care of, especially by staff like Roberto and Giovanni who went above and beyond.

Location

9.0

The location was perfect, with easy access to the beach, pools, and entertainment areas. It was a beautiful, lush environment that felt tropical and well-maintained.

Dining

7.0

Dining was enjoyable, but I felt there was a lack of variety at times, especially at the buffets. Breakfast was often a highlight, though more options would be great.

Facilities

9.0

Facilities were fantastic, with a large pool area and great activities every day that kept things lively. The beach was pristine and well-accessorized with amenities.

George

United Kingdom, October 2024

7.6/10

The hotel is a mix of beautiful grounds and great amenities, perfect for families and couples. The rooms are clean with good views, but the dining experience could be more efficient, especially regarding reservations. The beach is lovely, although finding chairs can be challenging at times. Overall, it offers great value for a fun getaway despite some service hiccups.

Rooms

8.0

The rooms were clean, spacious, and comfortable, stocked daily with beverages in the mini-fridge, which was a nice touch for our family.

Service

7.0

While the service was friendly and often helpful, we did encounter some issues with the reservation process and responsiveness that fell short.

Location

9.0

The resort is set amidst lush greenery, creating a beautiful tropical vibe that made every walk enjoyable.

Dining

6.0

Dining was a mixed bag; the buffet offered a good variety, but we faced difficulties with a la carte reservations, which could use improvement.